Educational Series: The Consultation: Your first step in achieving skin health 

by | 1 December 2023

In the realm of beauty and self-care, achieving resilient and healthy skin is a goal that resonates with many. While the skincare and aesthetics market are flooded with an abundance of skincare products that sometimes promise the world, the key to unlocking your skin’s true potential lies in understanding its unique needs and more specifically HOW your formulations target your skincare goals.   

This is where a skincare consultation becomes your first step in achieving and maintaining skin health. More than just a routine checkup, a skincare consultation is a personalised and insightful journey that can transform your skincare routine from a guessing game to a science-backed, tailored approach.    

Your consultation provides an opportunity for you to connect, share and collaborate with your skin treatment therapist and provides your skin treatment therapist with an opportunity to coach, educate and support you on your journey to skin health. Let us look at the key components that help support a successful skin consultation.   



Image courtesy of Jacinta Curnow Skin. Located in Karnup, WA.


Understanding Individual Skin Needs:   

One of the primary reasons a skincare consultation is crucial is its ability to provide a comprehensive understanding of your individual skin needs. No two skins are alike, and factors such as genetics, lifestyle, diet, and environmental factors all contribute to the unique characteristics of your skin. A professional skincare consultation helps decode these variables, allowing your Practicing Corneotherapist an opportunity to recommend products and routines tailored specifically for your skin type.   

Identifying Your Unique Skincare Goals:   

A deep understanding of your wants and needs is paramount for effective home care prescriptions and in clinic treatment recommendations. Skin concerns, whether they be acne, pigmentation, or signs of ageing, can often be subtle and easily overlooked. A skincare consultation allows your Practicing Corneotherapist to closely examine your skin and identify potential challenges before they escalate. Timely intervention can make a significant difference in addressing issues and preserving your skin’s health and vitality.   

Optimising Product Selection:   

The skincare industry is flooded with an array of products, each boasting unique benefits. However, what works for one may not necessarily yield the same results for another. A skincare consultation helps you navigate through the vast sea of products by recommending those that specifically target your skin concerns. This personalised approach ensures that you invest in products that are not only efficacious but also suitable for your skin type and condition, preventing wasted time and resources on products that may not align with your unique needs.   

Creating a Bespoke Solution:   

Establishing a consistent and effective skincare routine based on formulations and methodologies that harness the power of ingredients designed to mimic the structure and function of your skin is crucial for repairing, restoring, and rebuilding the skin to optimum skin health. Your consultation provides you with a roadmap for building a personalised routine that addresses your unique concerns and goals. From cleansers and toners to serums and moisturisers, each step is carefully curated to optimise your skin’s health and overall appearance.    

Education and Empowerment:   

Knowledge is power, and a skincare consultation empowers the individual by providing a deeper understanding of their skin, its function and how to optimise the skin you live in. Your dermaviduals Practicing Corneotherapist is empowered with the knowledge and understanding of the skin on a cellular level allowing them to take you on a journey to further understand the cells and systems that may be impacted and how specific ingredients can support the health and function of the skin. Education provides an opportunity for you to be better equipped to make informed decisions about your skincare and overall well-being.   

Mixing Skin care solutions

Image courtesy of Samsara Medispa. Located in Auckland, NZ.


Recently, we performed a consultation and advanced skin analysis on a new dermaviduals Head Office Team member (first time user of dermaviduals). Have a look at what we discovered and the formulations that we recommended.   

Consultation Case Study

26 years old 
Skincare goals: Bright, hydrated, and plump skin 
Currently using: A range of drugstore skincare products from various brands 

Skincare Consultation

The participant is a 26-year-old who has recently moved to Australia and was wanting to focus on brightening and hydrating the skin while supporting some of the age-related skin manifestations she had noticed. The participant was asked to complete her Consultation Form and share as much information about herself as possible.    

The following areas of discussion were established, communicated to the client, and form the basis of her skin care prescription, tailor made to support her unique skin care needs. Here is what we established -    

The diagnosis  


The participant’s skin is currently showing signs of ‘Oxidative Stress’ (fine lines, dehydration & pigmentation)   

Oxidative stress is the first step in cellular damage and arises when there is an imbalance between the production of reactive oxygen species (ROS) or free radicals and the body’s ability to neutralise them through antioxidants. Reactive oxygen species include molecules like superoxide anion, hydrogen peroxide, and hydroxyl radicals, which are natural byproducts of normal cellular metabolism.   

Under normal circumstances, the body can manage these reactive species. However, when there is an excess of free radicals or a deficiency in antioxidants, oxidative stress occurs. This imbalance can lead to damage of various cellular components, such as proteins, lipids, and DNA. Oxidative stress is also implicated in the process of Melanogenesis (pigmentation) and the ageing process – both of which were mentioned during her consultation. To counteract the effects of free radical damage, we will add antioxidants to this skin care prescription.   

Skincare Consultation


The skin is also showing signs of ‘Pigmentation’  


Pigment or melanin, is a protein that is produced by specialised cells called melanocytes, situated in the basal layer of the epidermis. These melanocytes play a primary role in the skin barrier defence system and are programmed to create pigment granules via a process known as Melanogenesis.       

Pigmentation or an increase in melanin, occurs when the skin is exposed to direct UV exposure, via the retina of the eye, hormonal imbalances, and cellular inflammation. An increase in pigmentation resembles brown localised spotted areas of discolouration, as the melanocyte is programmed to make more melanin than it was before, however, pigmentation can also present as localised red marks known as post-inflammatory erythema.    

During her consultation, the participant mentioned that she had previously experienced inflammation within the skin (due to breakouts) which resulted in a small amount of scarring. In addition, she is now living in Australia, meaning that she is being more readily exposed to UVR. Our skin care prescription will reflect the information that was obtained by incorporating actives to support the melanogenesis process helping to reduce pigmentation and brighten her skin.    

Skincare Consultation


Dehydration or poor enzyme activity is experienced by so many and can be a clear indication of a barrier that is not functioning at its capacity. The skin barrier is comprised of corneocytes, to provide physical protection, embedded in a lipid matrix, which provides waterproofing and helps to ‘seal’ water in the skin. When there is a reduction in barrier lipids due to genetics or environmental factors, water can escape from the skin leading to the rough texture that she mentioned. This rough texture is due to a lack of enzyme function. Let us explore this further -    

  •        Enzymes within the upper layers of the epidermis are designed to support desquamation.  
  •        Desquamation refers to the shedding of redundant corneocytes to allow for new corneocytes to make their way to the surface.  
  •        Enzymes require a very delicate balance of water to function.   
  •        Because the participant is lacking lipids in her skin, the water escapes the skin via a process known as Trans Epidermal Water Loss (TEWL)  

The skin requires BOTH oil and water to reduce the signs and symptoms of dehydration. Simply applying a hyaluronic acid formulation is not enough therefore, in the participant’s prescription, we have opted for hydrating formulations along with skin mimicking lipids to support overall skin health.    

The prescription  

At the conclusion of the participant’s consultation, it was established that she would begin her dermaviduals skin health journey with the following formulations -    

Cleanser - Bespoke Cleanser     

  •        Customised based on your skin type  
  •        50/50 Cleansing Milk with DMS & Cleansing Gel + 3ml D Panthenol 
  •        D Panthenol (Vitamin B5) to support skin healing and hydration   

    Treatment Tonic - Lotion M 

  •        Hydrating, calming, and tightening treatment tonic   
  •        Contains cucumber and urea for soothing and hydrating   

   Serum – EGCG Liposome Serum   

  •        Supports skin cell and barrier formation   
  •        Major antioxidant to support skin health and function   

    Serum – Hyaluronan NAG Liposomes   

  •        Provides intense hydration around the clock along with nourishing skin lipids to support both hydration and barrier strengthening  
  •        Reduces melanin transfer into surrounding cells – reducing pigmentation  

    Eye Care – Eye Gel Plus   

  •        Hyaluronic acid and additional humectants  
  •        Perfect for the first signs of ageing around the eyes   

    Moisturiser – DMS Base Cream High Classic   

  •        Skin identical lipids including – Ceramides, cholesterol, triglycerides, squalane and fatty acids – each with individual benefits in repairing and maintaining skin health  
  •        Lipids to support skin barrier   

   Sunscreen - SPF 15 

  •        Lightweight, non-greasy sun protection   
  •        Supports concerns of age management, pigmentation, and hydration   


This initial prescription will be reassessed in the months to come to ensure that the formulations are exactly right for the participant and her unique skin needs. Your follow-up skincare consultation is just as important as your first so be sure to chat to your skin treatment therapist and ensure you are on the right track!     


When was the last time you received a skincare consultation? Click here to locate your nearest dermaviduals clinic and begin your skincare journey!  


Written by Lisa Paone